Frequently asked questions
How do I get referenced in Arkema?
Strategic purchasers handle sourcing for the sites in line with their needs. They are in charge of inviting potential vendors for enrollment when an appropriate opportunity arises.
What are the selection criteria?
Arkema buyers follow a structured approach to identify our future partners. Over and above technical capabilities, this includes shared values and a commitment to customer satisfaction and responsible business practices. Award of business is subject to the signing of the Supplier Code of Conduct.
Is there a cost to register?
In accordance with standard industry practices, no payment for enrollment of prospects or submission of offers during the tender is requested.
I have registered but have yet to be contacted for a business opportunity. Is this ok?
Registration is a prerequisite but does not guarantee award of business. Our purchasing professionals look for best-fit with the specifications. However, completing the registration process includes your company in a supplier pool for consideration for potential future business opportunities.
How long will my registration be valid for?
Your registration data will not expire for the duration of the business relationship and will be deleted within a maximum of 3 years after the termination of the business relationship.
How do I receive a purchase order?
A number of scenarios are possible based on the type of purchase and geography. In general, we support digital means of communication whenever possible. In case of substantial turnover, EDI connection will be expected.
How do I invoice Arkema?
Invoicing requirements are country-specific. Your local contact is best suited to provide full guidelines. Regardless of location, some basic rules apply to facilitate processing and timely payment. Find out more about the invoicing requirements.
Does the size of a company matter for selection?
Our vision is to bring value to end-users through innovative and locally adapted procurement. Arkema’s sourcing strategy involves development of partnerships at worldwide, regional and country levels, leveraging the diversity of the supplier base, and providing growing opportunities to best performers.